FAQ

Questions & Answers

When will my items ship?

  • Items ship within 2 weeks after purchase. They arrive within 3-5 business days. Shipping is done through USPS

Can I change my address?

  • Please contact us with your order number and we will do our best to change it.

Can I return and exchange my item?

  • Please check our Return & Exchange page for instructions.

What if my package is lost?

  • If USPS misplaces your package please file a USPS lost claim here  https://www.usps.com/help/claims.htm . You also can send a message to support with your order number and USPS case code and we will help.

Do you offer refunds?

  • No, we offer exchanges and store credit within 30 days of the items arrival.

I thought of the name Brown Love in October 2022. I know that may not seem like a long time but to me it is. I tend to start things and never finish them. I wanted to do something that not only made me happy but also made others happy as well. Being an African American woman who is part of the LGBTQ+ hasn’t been easy. I always felt judged and like I didn’t fit in. Hoodies are something that have always comforted me whenever I’m not feeling like myself. When I first thought about the brand hoodies were going to be the only thing I sold but I decided I wanted to show more. Hoodies, T-shirts, Hats and etc. Please wear this clothing with comfort and pride.

This couldn’t have been done without my little sister. She spent hours creating my designs. My 16 year old artist!